How Kapda Ghar collects, uses, protects, and limits sharing of customer information.

This privacy policy follows the premium specification document and explains how customer data supports scheduling, logistics, receipts, and limited service communication.

Clause 1

Scope of Data Collection

Kapda Ghar collects customer name, active mobile number, physical pickup and delivery address details, digital location references, and email addresses required to schedule, dispatch, and document active service orders.

Clause 2

Operational Application Limits

Customer data is used only for active logistics, payment verification, invoice and receipt communication, SMS or WhatsApp service updates, and occasional internal promotions related to Kapda Ghar services.

Clause 3

Data Protection & Sharing Barriers

Kapda Ghar follows a zero-sharing approach for outside marketing networks. Customer data is not rented, sold, or traded to third-party brokers. Operational details are shared only with delivery personnel and staff directly involved in active pickups and drop-offs.

Clause 4

System Security & Bookkeeping Rules

Online forms are expected to use protected submission handling so client interactions are shielded from unauthorized access. Customer data and transaction records may be retained in line with local accounting and audit requirements.